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Managing Reservations

📅 Managing Reservations in GMS

The GMS dashboard offers an intuitive interface for viewing and managing room reservations across your property. Staff can easily track booking details, search records, customize views, and assign responsibilities—all from a single page.

🖥️ Accessing and Navigating the Reservations View

  1. Log in to the GMS dashboard with your staff or manager credentials.

  2. From the sidebar, click on "Reservations" to open the main reservations view.

    Screenshot 2026-04-07 at 2.30.04 PM.png Screenshot 2026-04-07 at 2.30.17 PM.png

  3. You'll see a list of all reservations, with key details such as:

    • Room Number
    • Reservation Number
    • Guest Name
    • Check-In Date
    • Check-Out Date
    • Pre-Check-In (if feature and permissions are enabled)

    Calendar View

    You can click the calendar icon button above the table to view the reservations in the calendar view.

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🔍 Searching, Filtering & Customizing

  • Search by room number or guest name using the search bar.

    Screenshot 2026-04-07 at 2.30.32 PM.png

    • Filter click the filter icon button to open the filters popup and choose and apply the provided filters.

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  • Customize columns by showing or hiding fields using the column settings icon.

    Screenshot 2026-04-07 at 2.30.47 PM.png

  • Use pagination controls at the bottom to browse large sets of reservations.

    Screenshot 2026-04-07 at 2.30.56 PM.png


⚙️ Reservation Actions & Viewing Details

  • Click the row's "View/Eye icon button" to be navigated to the reservation details page.

    Screenshot 2026-04-07 at 2.31.07 PM.png Screenshot 2026-04-07 at 2.31.34 PM.png


👥 Assigning or Removing Staff from a Reservation

  1. Click the row's "Edit icon button" to open the staff assignment popup.

    Screenshot 2026-04-07 at 2.33.10 PM.png

  2. To assign a staff member:

    • Click on the select field, and select a staff member from the list. They will appear in the staff table.

      Screenshot 2026-04-07 at 2.32.53 PM.png

  3. To unassign a staff member:

    • In the staff member row, click the trash icon button.

    • A confirmation popup will appear—click "Confirm" to complete the unassignment.

      Screenshot 2026-04-07 at 2.32.43 PM.png