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Managing Reservations

📅 Managing Reservations in GMS

The GMS dashboard offers an intuitive interface for viewing and managing room reservations across your property. Staff can easily track booking details, search records, customize views, and assign responsibilities—all from a single page.

🖥️ Accessing and Navigating the Reservations View

  1. Log in to the GMS dashboard with your staff or manager credentials.

  2. From the sidebar, click on "Reservations" to open the main reservations view.

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  3. You'll see a list of all reservations, with key details such as:

    • Room Number
    • Reservation Number
    • Guest Name
    • Check-In Date
    • Check-Out Date

🔍 Searching, Filtering & Customizing

  • Search by room number or guest name using the search bar.

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  • Customize columns by showing or hiding fields using the column settings icon.

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  • Use pagination controls at the bottom to browse large sets of reservations.

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⚙️ Reservation Actions & Viewing Details

  • Click the "More" icon (three vertical dots) in any reservation row to open the actions menu.

  • Select "View" to open a popup with full reservation details.

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👥 Assigning or Removing Staff from a Reservation

  1. In the actions menu, click "Edit Staff".

  2. A popup window will appear showing the staff assignment panel. Screenshot 2025-05-13 at 11.37.13 AM.png Screenshot 2025-05-13 at 11.37.41 AM.png

  3. To assign a staff member:

    • Click on the select field, choose a staff member from the list.

    • Click "Assign" to link them to the reservation.

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      Screenshot 2025-05-13 at 11.38.13 AM.png

  4. To unassign a staff member:

    • In the staff table within the popup, click the "More" icon next to the staff member.

    • Select "Remove".

    • A confirmation popup will appear—click "Confirm" to complete the unassignment.

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