Skip to main content

Managing Guests

🙍‍♂️ Managing Guests in GMS

The Guest Management section in the GMS dashboard allows staff to view and manage guest profiles and personal preferences. This ensures each guest receives a personalized and comfortable stay.


🖥️ Accessing the Guest Management Section

  1. Log in to the GMS dashboard using your staff or manager credentials.

  2. From the sidebar menu, click on "Guests" to open the guest list view.

  3. The guest table will display key information for each guest, such as:

    • Name

    • Contact Details

      Screenshot 2026-04-08 at 11.48.40 AM.png Screenshot 2026-04-08 at 11.49.21 AM.png


🔍 Searching, Filtering, Customizing, and Navigating

  • Use the search bar to quickly find guests by name.

    Screenshot 2026-04-08 at 11.49.47 AM.png

    • Use the filters button to filter the guests by language.

      Screenshot 2026-04-08 at 11.50.19 AM.png

  • Customize your view by clicking the column settings icon to show or hide specific fields.

    Screenshot 2026-04-08 at 11.50.01 AM.png

  • Use the pagination controls at the bottom of the table to browse through the guest list efficiently.

    Screenshot 2026-04-08 at 11.51.48 AM.png


⚙️ Viewing and Editing Guest Details

  • Click the View or Edit icons on a guest row to open a popup with the guest details. In this popop you can:

    • Change the guest app language.
    • Send a Pre-Check-In link (if the reservation status is 'Reserved')
    • Generate a QR Code that lets you login into the app.

    Screenshot 2026-04-08 at 11.52.23 AM.png Screenshot 2026-04-08 at 11.53.07 AM.png